Does It Work Online? Observations from a Standards Certification Audit in the Virtual Environment


If you think back to the beginning of this year, almost nothing is the same as it used to be. There are countless examples in manufacturing and industry alone. One we recently experienced is a facility audit.

Initial certification and recertification audits are generally conducted by an independent auditor who visits the facility to review documentation, observe production, and interview employees; however, in-person visits have been sharply curtailed during the current COVID-19 pandemic. Thanks to technology, manufacturers and auditors have been able to continue the audit process. We’ll also share our insights from a recent virtual audit at our Texas facility.